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Need a Room FAQs Categories
Account Profile Email Mail Center Membership
Payment Privacy Policy Roommate Resources Rent, Deposits & Contracts
Room for Rent Updates Search Rooms for Rent Social Media Roommate Screening
Testimonials Trusted & Rating
Have a Room FAQs Categories
Account Profile Email Image Uploads Mail Center
Payment Posting Rooms Premium Listing Privacy Policy
Roommate Resources Rent, Deposits & Contracts Social Media Roommate Database
Roommate Screening Testimonials Trusted & Rating
Need a Room FAQs
 
Need a Room Category: Account ProfileReturn to top
 
     I have forgotten, or need to change my username?
     Is my account active? How do I verify my email address?
     I am registered Member but cannot log in?
     How can I login to my account? Change my password?
 
Need a Room Category: EmailReturn to top
 
     I am a tenant and would like to unsubscribe from some or all Metroroommates.com emails?
 
Need a Room Category: Mail CenterReturn to top
 
     What is Metroroommates.com Mail Center?
     How can I receive rental leads at my email?
 
Need a Room Category: MembershipReturn to top
 
     How do I cancel my full membership?
     How do I contact landlords?
     What is the renewal or cancellation policy regarding Metroroommates.com full memberships?
     How can I get a discount?
     How can I get 25% discount?
     What are the different types of membership?
     Can I register for less than 90 days?
     What features are associated with my account?
     Am I eligible for a refund and how can I apply?
     How can I register to activate an account?
     How can I save listings to group email landlords?
     What websites do I have access to?
     How can I add access to additional areas or states?
     Can we set up a corporate account to use Metroroommates.com database?
 
Need a Room Category: PaymentReturn to top
 
     What are the methods of payment?
     What are the best practices for sending payments to landlords?
 
Need a Room Category: Privacy PolicyReturn to top
 
     What is the privacy policy at Metroroommates.com?
     Is my contact information secure?
     Is my credit card and financial information stored?
 
Need a Room Category: Roommate ResourcesReturn to top
 
     How can I become an affiliate of Metroroommates.com?
     How can I advertise my products or services on Metroroommates.com?
     Where Can I find moving companies?
     Where can I find moving supplies?
     Where can I find out about Renter Insurance?
     I am new to the area, do you have neighborhood descriptions?
 
Need a Room Category: Rent, Deposits & ContractsReturn to top
 
     Real Estate contracts?
     What you need to know before giving any type of deposit?
     What is the escrow product?
     What is the fee for using the escrow service?
     How can I sign up for online rent payments?
     What is the online rent payment process?
     Only landlords posted at Metroroommates.com are verified
 
Need a Room Category: Room for Rent UpdatesReturn to top
 
     How can I stop receiving daily email updates?
     Why am I not receiving rental updates?
     What are rental email updates?
 
Need a Room Category: Search Rooms for RentReturn to top
 
     Why is the map for the listing wrong?
     Is a credit check required to rent a property on Metroroommates.com?
     Why are payments required for contact information?
     Will I, the tenant, be screened by Metroroommates.com?
     How can I do a search using specific criteria?
     Is there a Map location for every listing?
     When I click the link I get “no record exists”. What does this mean?
     How does Metroroommates.com work to find housing rentals?
     What do you mean by Private Rental?
     How can I get pictures for the listings?
     What is meant by "Share" and is the price per room?
     Are housing assistance programs available for these rentals?
     What currency is the rental price?
     What is meant by the lease term?
     What if my credit score is not high?
     How to use Metroroommates.com to insure a good rental experience?
 
Need a Room Category: Social MediaReturn to top
 
     How do I post my listing on your Facebook page or Twitter feed?
 
Need a Room Category: Roommate ScreeningReturn to top
 
     I just received a landlord request for tenant screening how should I proceed?
 
Need a Room Category: TestimonialsReturn to top
 
     Can I link Metroroommates.com to my Facebook, Twitter? Is there a blog, RSS?
     Can I post or read client testimonials?
 
Need a Room Category: Trusted & RatingReturn to top
 
     What does it mean if a landlord is trusted?
     How can I post my feedback about a landlord?
     What is a Trusted Landlord?
     What does "Not Rated" mean, in the "Trusted" column?
 
Have a Room FAQs
 
Have a Room Category: Account ProfileReturn to top
 
     I have forgotten, or need to change my username?
     Is my account active? How do I verify my email address?
     I am registered Member but cannot log in?
     I have forgotten or need to reset my password?
     How can I modify my contact information?
 
Have a Room Category: EmailReturn to top
 
     I am a Landlord and need to unsubscribe from some or all Metroroommates.com emails?
 
Have a Room Category: Image UploadsReturn to top
 
     I do not have a digital camera - can I still upload photos?
     After I uploaded photos, my listing says, "Image will display within 2 hours."
     What should I do if I get an error when adding a photo?
     How can I upload pictures of my property(s)?
     How can I replace a photo?
 
Have a Room Category: Mail CenterReturn to top
 
     What is Metroroommates.com Mail Center?
     What are different tabs in the mail center
     How can I receive rental leads at my email?
 
Have a Room Category: PaymentReturn to top
 
     What are the methods of payment?
     What forms of payment are acceptable?
 
Have a Room Category: Posting RoomsReturn to top
 
     Can I archive a listing?
     Why is the map of my listing wrong?
     What is the difference between my Hits and Leads?
     How can I advertise rentals free?
     What is a standard listing?
     Is a standard listing good enough?
     What are some good tips to use when advertising rentals?
     What if I do not see my city or area in the drop down list?
     What is the best practice in dealing with tenants and deposits?
     Can I Advertise if I am licensed real estate agent?
     Why has the text in my rental advertisements changed?
     How can I resume an archived listing?
     If I know the listing will be available in future should I delete it?
     How do I edit, delete, view my listing(s), or modify my contact information?
     What is the Notice above my listing?
     How do I stop receiving emails?
     Does Metroroommates.com save the rentals that I posted before?
     Does Metroroommates.com have information on rental laws?
     How will tenants contact me and am I required to pay?
     I am an agent and want to advertise rentals which I own, do I have to pay?
     Can a registered tenant post a sublet?
     What other websites will my listing appear on?
 
Have a Room Category: Premium ListingReturn to top
 
     How can I activate a Premium listing for more than 30 days? Are there any long term Discounts?
     What are premium hits and how can I email them?
     What is the difference between Standard and Premium listings?
     What is a premium listing?
     Does having a premium listing give me access to the tenant database?
     I upgraded to a premium listing, but my posting still shows as standard?
     I upgraded to a premium listing, but do not have access to rental leads
     What are the terms of service for a premium listing?
 
Have a Room Category: Privacy PolicyReturn to top
 
     What is the privacy policy at Metroroommates.com?
     Is my contact information secure?
     Is my credit card and financial information stored?
 
Have a Room Category: Roommate ResourcesReturn to top
 
     How can I become an affiliate of Metroroommates.com?
     How can I advertise my products or services on Metroroommates.com?
     Where Can I find moving companies?
     Where can I find moving supplies?
     Where can I find out about Renter Insurance?
     I am new to the area, do you have neighborhood descriptions?
 
Have a Room Category: Rent, Deposits & ContractsReturn to top
 
     Real Estate contracts?
     Where can I find standard rental agreements?
     Only landlords posted at Metroroommates.com are verified
 
Have a Room Category: Social MediaReturn to top
 
     How do I post my listing on your Facebook page or Twitter feed?
 
Have a Room Category: Roommate DatabaseReturn to top
 
     How can I save my email message?
     What are tenant matches and how can I view them?
     What is the difference between Premium hits and tenant matches?
     What is the Tenant Database?
     I paid for the tenant database, but do not have access to my tenant matches?
     How to use the Tenant Database to search for tenants
     How long is my tenant database account active?
     What is the cost of the tenant database?
     How can I effectively email all tenants?
     What is the Stored tenants feature and why should I use it?
     What is the notes column for on my stored tenants page?
     What is the renewal policy for a tenant database account?
     How can I send group mails?
     How do I include my Metroroommates.com listings?
     How do I include my name and phone number?
     How do I get an email confirmation of the emails I sent?
 
Have a Room Category: Roommate ScreeningReturn to top
 
     Are tenant screening report available for Non-US residents?
     How do I run credit reports at Metroroommates.com?
     What are eviction reports?
     What is in rental and employment history report?
     How do I get a discount for credit reports?
     How can I get help reading the tenant screening reports
     What information is included in a Metroroommates.com credit report?
     Why use the Metroroommates.com Tenant Screening Center?
     My tenant says the criminal data is inaccurate, is this possible?
     Can I cancel the credit report request?
     What tenant screening reports does Metroroommates.com offer?
     What do report balance, pending report, and report available mean?
     What must my tenant do to complete the screening?
 
Have a Room Category: TestimonialsReturn to top
 
     Can I link Metroroommates.com to my Facebook, Twitter? Is there a blog, RSS?
     Can I post or read client testimonials?
 
Have a Room Category: Trusted & RatingReturn to top
 
     What is the "Ratings" field?
     What are the benefits of being a Trusted Landlord?
 
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